Student Technology Support

Authenticating iPads @ Home

If you are having trouble viewing the document, you may download the document.

Google Classroom

  • If you are having issues with the Google Classroom App or other Google Apps such as Docs, remember you can access those sites through a web browser as well. Open Chrome and search for classroom.google.com or docs.google.com, etc.

Canvas Issues at Home

  • Here are some steps we would like you to try at home with your ipad to fix the Canvas App issue. 

    • Restart iPad
    • Double tap home button and swipe up to close all apps
    • Settings>Scroll until you see the Student app (canvas) on the left side and select it
    • Tap on the toggle switch to the right of “Reset cache on next launch” to turn it on.
    • Open canvas student app
    • Find my school: tcsk12
    • Login in with student account

    If this does not help, make sure your iPad has authenticed by reading the Authenticating iPads @ Home document above.