- Tishomingo County School District
- Authenticating iPads @ Home
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Technology Information
- Technology Department
- Authenticating iPads @ Home
- Cleaning Technology Products
- Faculty & Staff Device Checkout Forms
- iPad FAQ
- K-4 iPad Checkout Form
- Parent Form for Student iPads Grades 5-12
- TCSD Acceptable Use Policy
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Student Technology Support
Authenticating iPads @ Home
If you are having trouble viewing the document, you may download the document.
Google Classroom
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If you are having issues with the Google Classroom App or other Google Apps such as Docs, remember you can access those sites through a web browser as well. Open Chrome and search for classroom.google.com or docs.google.com, etc.
Canvas Issues at Home
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Here are some steps we would like you to try at home with your ipad to fix the Canvas App issue.
- Restart iPad
- Double tap home button and swipe up to close all apps
- Settings>Scroll until you see the Student app (canvas) on the left side and select it
- Tap on the toggle switch to the right of “Reset cache on next launch” to turn it on.
- Open canvas student app
- Find my school: tcsk12
- Login in with student account
If this does not help, make sure your iPad has authenticed by reading the Authenticating iPads @ Home document above.
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Student Tech Support Ticket
If after following the Authenticating iPad instructions below and several attempts, you may choose to submit a student tech support request for a district tech team member to contact you and help troubleshoot the process.